Terms and Conditions

Last Updated: March 16, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website https://activeoneai.com and the services provided by ActiveOne AI (“ActiveOne”, “we”, “our”, or “us”).

By accessing our website or using our services, you agree to these Terms. If you do not agree with these Terms, you should not use our website or services.

1. Use of Our Website and Services

ActiveOne AI provides software, automation tools, and artificial intelligence solutions designed to help businesses manage customer communication, lead qualification, automation workflows, and related business processes.

You agree to use our services only for lawful business purposes and in accordance with these Terms.

You agree not to:

Use the platform for illegal or fraudulent activities Attempt to access systems or data without authorization Disrupt or interfere with the operation of our services Use the services to send spam or abusive communications

2. AI Automation Disclaimer

Our services may use artificial intelligence and automated systems to generate responses, analyze inquiries, qualify leads, or assist with sales and customer communication.

While we strive to provide accurate and helpful responses, AI-generated outputs may not always be perfect or complete.

ActiveOne AI does not guarantee:

The accuracy of AI-generated responses That automated communications will always reflect human-level judgment That AI decisions will always meet specific business expectations

Users remain responsible for reviewing and managing their automated systems where appropriate.

3. Service Availability

We strive to provide reliable and uninterrupted service; however, we do not guarantee that our services will always be available without interruption.

Service may be temporarily unavailable due to:

Maintenance Software updates Technical issues Third-party service disruptions

ActiveOne AI is not liable for temporary service interruptions.

4. Customer Responsibilities

Users are responsible for:

Providing accurate business information Configuring automation according to their business needs Ensuring compliance with local laws regarding communications, messaging, and marketing Monitoring AI interactions where necessary

Users must ensure that their use of messaging systems complies with applicable laws such as anti-spam or consumer protection regulations.

5. Third-Party Integrations

Our platform may integrate with third-party services such as:

Messaging platforms Payment providers CRM systems communication services

ActiveOne AI is not responsible for the policies, performance, or availability of third-party services.

6. Intellectual Property

All content, technology, software, and materials available on this website are the property of ActiveOne AI or its licensors and are protected by applicable intellectual property laws.

You may not:

Copy or reproduce our software or systems Reverse engineer our technology Resell our services without permission Use our brand, trademarks, or materials without authorization

7. Payments and Fees

Certain services provided by ActiveOne AI may require payment.

By purchasing services, you agree to:

Pay all applicable fees Provide accurate billing information Authorize us to process payments through our payment providers

Pricing, subscription plans, and setup fees may vary depending on the service selected.

8. Limitation of Liability

To the fullest extent permitted by law, ActiveOne AI shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use our services.

This includes but is not limited to:

Loss of business Lost revenue Lost data Customer disputes resulting from automated communications

Use of the platform is at your own risk.

9. Indemnification

You agree to defend, indemnify, and hold harmless ActiveOne AI and its affiliates from any claims, damages, liabilities, or expenses arising from:

Your use of the services Your violation of these Terms Your violation of any applicable law

10. Termination

We reserve the right to suspend or terminate access to our services at any time if users violate these Terms or misuse the platform.

Users may discontinue use of our services at any time.

11. Changes to These Terms

We may update these Terms periodically. Updates will be posted on this page with the revised date.

Continued use of the website or services after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the applicable jurisdiction where ActiveOne AI operates, without regard to conflict of law principles.

13. Contact Information

If you have questions about these Terms and Conditions, you may contact us at:

ActiveOne AI

Website: https://activeoneai.com

Email: [email protected]