Privacy Policy

Last Updated: October 19, 2026

ActiveOne AI (“ActiveOne”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://activeoneai.com or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you interact with our website or services, we may collect:

Name Email address Phone number Company name Business information Any information you submit through forms or communications

Usage Information

We may automatically collect certain information about your device and interaction with our website, including:

IP address Browser type Operating system Pages visited Time spent on pages Referring URLs

This information helps us improve our services and user experience.

Customer Data

If you use our AI agents or automation services, we may process customer interaction data such as:

Messages sent through chat, SMS, or messaging platforms Customer inquiries and responses Contact information submitted by users

This data is processed solely to operate and improve our services.

2. How We Use Your Information

We may use your information to:

Provide and operate our services Respond to inquiries and support requests Configure and implement AI automation systems Improve our website and services Communicate updates or service information Analyze usage and performance Comply with legal obligations

We do not sell your personal information.

3. AI and Automated Systems

Our platform uses artificial intelligence and automation tools to assist businesses with customer communication, lead qualification, and sales processes.

These systems may process:

Messages from website visitors Customer inquiries Interaction data

AI-generated responses are designed to assist with communication and automation but may involve human oversight or review where necessary.

4. Sharing of Information

We may share information with trusted third-party service providers that help operate our platform, including services related to:

Cloud hosting Payment processing Messaging services Analytics tools Customer communication platforms

These providers are required to maintain the confidentiality and security of your information.

Mobile Messaging Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may also disclose information if required by law or to protect our rights or the safety of others.

5. Cookies and Analytics Choices

With your permission, we use Google Analytics 4 to understand visits and clicks on commercial links, including opening a booking page or following a checkout link. Opening these links is not recorded as a confirmed appointment or purchase. On our demo request form, we also measure a request only after the form service confirms receipt and your analytics choice is still accepted. This does not confirm that a demo call connected or a sale occurred. We also measure when the embedded calendar reports that its booking flow is complete, while your analytics choice remains accepted. This does not verify appointment status, attendance or payment. We do not send form fields, names, email addresses, phone numbers, recordings or transcripts to Analytics.

The Analytics tag stays blocked until you select “Accept analytics”. You can reject analytics or withdraw your choice through “Privacy & cookies” on each website page without preventing browsing, demos, booking or purchases. We remember your choice in browser local storage for up to 180 days. If you accept, Analytics uses cookies such as _ga and _ga_ followed by the property identifier, configured to expire within 180 days. You can also remove cookies in your browser settings. This choice keeps personalized advertising signals disabled and does not install a Meta Pixel.

Google provides Analytics and may process data in other countries under its service and data protection terms. We send predefined public page names and action categories, exclude URL query strings and fragments from the information sent, and do not use contact details as Analytics identifiers. See Google’s information about partner-site data. This analytics-choice information was updated on October 19, 2026.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no system can guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have rights related to your personal data, including the right to:

Access the information we hold about you Request corrections Request deletion of your information Opt out of certain communications

To exercise these rights, please contact us at the email provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are intended for business users and are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

Continued use of our services after updates constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

ActiveOne Business Solutions

Email: [email protected]

Website: https://activeoneai.com

12. SMS Opt-In Details

ActiveOne Business Solutions DBA ActiveOne AI sends non-marketing SMS messages only to users who expressly opt in through our website forms. Messages may include requested secure checkout links, requested demo and consultation follow-ups, appointment confirmations and reminders, onboarding notifications, and service updates. We do not use this SMS program for promotional or marketing messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. SMS opt-in data and consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes.